Privacy Policy
Effective July 31, 2026
Cicero Learning teaches students one to one, online. That means we hold information about children, and we take the responsibility seriously. This policy explains what we collect, why, who sees it, and what you can ask us to do about it.
We have tried to write it in plain language. If anything here is unclear, email cicero@cicerolearning.com and we will explain it properly.
Who we are
Cicero Education, Inc., trading as Cicero Learning, of 16192 Coastal Highway, Lewes, DE 19958. We are the data controller for the information described here.
Cicero Learning is accredited with NCA CASI, NWAC and SACS CASI via Cognia. That accreditation is why we hold educational records such as grades and transcripts, and it shapes how long we keep them.
The short version
- We collect what we need to teach your child and run the business. Not more.
- We do not sell personal information.
- We do not use student work to train artificial intelligence models.
- Children's information gets extra protection. Parents and guardians control it.
- You can ask to see, correct, export or delete your information at any time.
What we collect
When you contact us or join our list
Our contact form asks for your first name, last name, email address, an optional phone number, how you heard about us, and your message. Our newsletter form asks for first name, last name and email address. Booking a consultation adds the date and time you choose and anything you tell us about your family.
When a student enrols
To teach a student and issue credit, we collect:
- The student's name, date of birth and grade level
- Parent or guardian name and contact details
- Time zone and general location, so we can schedule across countries
- Prior academic history where you choose to share it, including transcripts or assessments
- Learning needs, accommodations or accessibility requirements you tell us about
- Coursework, assignments, written work, assessments and grades produced during the course
- Attendance and scheduling records
- Billing information, processed by Stripe, which is PCI compliant. We do not store payment card numbers
Where a student is funded through a scholarship or education savings account programme, such as Missouri's MOScholars, we may also need to share enrolment and attendance information with the programme administrator. We will tell you what is being shared before it is shared.
During classes
Classes run over Google Meet. Live audio and video are processed by that provider during the session.
Recording. We do not record classes by default. Where a recording would be useful — a student wants to review a lesson, or a family asks for one — we ask for the parent or guardian's consent first, and we tell you who can access it and for how long. You can withdraw that consent at any time and ask us to delete recordings we hold.
Automatically, when you visit the site
Standard server logs including IP address, browser type, pages visited, and referring page. We use Google Analytics to understand which pages are useful. You can opt out through your browser or the cookie controls on our site.
Children’s information
Most of our students are minors, and some are under thirteen. This section governs where it conflicts with anything else here.
A parent or guardian must set up the account. Students do not create accounts themselves. We collect a child's information only after a parent or guardian has provided verifiable consent, consistent with the US Children's Online Privacy Protection Act (COPPA).
We collect only what teaching requires. A child's information is used to deliver their courses, produce their records, and communicate with their family. Nothing else.
We do not use children's information for advertising. No behavioural advertising, no profiling for marketing, no selling or renting to anyone, ever.
We do not use student work to train artificial intelligence models.
A parent or guardian is in control. You may review your child's information, correct it, ask us to delete it, or refuse further collection, by emailing cicero@cicerolearning.com. If you ask us to delete information we need in order to keep teaching your child, we will tell you what that means before acting.
Teachers see only what they need. A teacher has access to the students they teach and nothing beyond that.
Educational records
Grades, transcripts, assessments and coursework are educational records. We treat them as confidential, we share them only with the parent or guardian and the teachers involved, and we release them to a third party — another school, a college, an accreditor — only on your instruction or where the law requires it.
Because we are an accredited institution, we retain transcripts and completion records for ten years. This is so a former student can obtain a transcript years later, which is usually why families want it. Other records are deleted on the schedule below.
Why we use your information, and our legal basis
| What we do | Why | Legal basis under GDPR |
|---|---|---|
| Teach courses and issue credit | To deliver what you signed up for | Contract |
| Schedule classes and communicate | To run the service | Contract |
| Produce and retain transcripts | Accreditation and your future need for records | Legal obligation and legitimate interests |
| Take payment | To be paid | Contract |
| Send the newsletter | You asked for it | Consent |
| Improve the site and our teaching | To do the job better | Legitimate interests |
| Comply with law and accreditation | Because we must | Legal obligation |
You can withdraw consent for anything based on consent, at any time, without affecting anything that happened before.
Who we share it with
We share personal information only with:
- Service providers who help us operate, each bound by contract to protect it and use it only for us: Google Meet for classes, our own scheduling tool for booking, Gmail for email, Stripe for payments, Google Classroom for student records, and Google Analytics for site analytics.
- Our teachers, limited to the students they teach.
- Scholarship or ESA programme administrators, where a student is funded that way and only as the programme requires.
- Accreditors, where accreditation review requires it.
- Authorities, where the law compels us. If we receive a legal demand for your information we will tell you unless we are prohibited from doing so.
We do not sell personal information, and we do not share it for cross-context behavioural advertising. Under California law, this means we do not "sell" or "share" your information as those terms are defined there.
Where your information goes
We are based in the United States and about half our families are elsewhere. That means information may be transferred internationally, including to the US.
For transfers out of the European Economic Area or the United Kingdom, we rely on the European Commission's Standard Contractual Clauses and the UK International Data Transfer Addendum, together with additional safeguards where needed. You can request a copy of the relevant safeguards from cicero@cicerolearning.com.
How long we keep it
| Information | Retained for |
|---|---|
| Transcripts and completion records | 10 years |
| Coursework and assessments | Three years after the course ends, unless you ask us to delete sooner |
| Class recordings, where consented | Twelve months, or until you withdraw consent |
| Enquiry and consultation records | Two years from last contact |
| Newsletter subscription | Until you unsubscribe |
| Billing records | Seven years, for tax and accounting |
| Server logs and analytics | Fourteen months |
When a retention period ends we delete the information or irreversibly anonymise it.
How we protect it
Encryption in transit and at rest. Access limited to staff and teachers who need it for their work. Regular review of who has access to what. Contractual protection for every provider that touches personal information.
No system is perfectly secure, and we will not claim otherwise. If a breach affects your information we will notify you and the relevant regulator within the timeframes the law requires.
Your rights
Wherever you live, you can ask us to:
- Show you the personal information we hold about you or your child
- Correct anything inaccurate
- Delete it, subject to records we must keep for accreditation or law
- Export it in a portable format
- Restrict or object to particular uses
- Withdraw consent you previously gave
Email cicero@cicerolearning.com. We respond within thirty days, and sooner where the law requires. We will not charge you or treat you differently for exercising any of these rights.
If you are in the EEA or UK, you also have the right to complain to your local supervisory authority. In the UK that is the Information Commissioner's Office.
If you are in California, you have the rights described above under the CCPA as amended by the CPRA, including the right to know what we collect and the right to non-discrimination. We do not sell or share personal information. You may designate an authorised agent to act for you.
If you are elsewhere in the United States, comparable rights may apply under your state's law. We extend the rights above to everyone regardless of where they live, because operating one policy is simpler and fairer than operating several.
Cookies
We use cookies that are necessary for the site to work, and analytics cookies that help us understand which pages are useful. We do not use advertising cookies. You can manage your preferences through the controls on our site or in your browser.
Changes
We will update this policy as our practices change. When we make a material change we will post the new version here with a fresh effective date, and where the change affects how we handle student information we will email account holders directly rather than relying on you to check.
Contact us
Questions, requests, or complaints:
Email cicero@cicerolearning.com
Post Cicero Education, Inc, 16192 Coastal Highway, Lewes, DE 19958
If you are contacting us about a child's information, please tell us the student's name and your relationship to them so we can verify the request before acting on it.
Still have a question? Contact us.